Privacy Policy
We place a high value on privacy. Please read the following information carefully to learn how we treat and safeguard the personal information we collect from you.
The Data Controller pursuant to article 4, paragraph 7 of the GDPR is Experanos.
INFORMATION COLLECTED
In order to provide the requested services, Experanos will process the following information in either electronic or paper format:
Personal information including your name and email address when using our contact form.
Personal data such as your name, surname, email address, occupation/job title, age/date of birth, gender, qualifications, nationality, address, phone number(s), and organization, as well as photographic and video material (with your consent) collected during Experanos-hosted events. This information may be shared via social networks or organizational communication, and permission to do so may be denied or revoked at any time via written request.
Collected information regarding your visit to our website. This information cannot be used to identify you, but it is combined with other visit data to enhance our services.
Similar to other standard websites, we may store and collect information using cookies (a small amount of data sent through your browser). This information is used to provide functionality, such as enhancing website load times and storing data for auto-filling forms.
Our web server collects and stores technical information about you and your web browser in a log file.
This information may include your Internet Protocol (IP) address, browser software and version, Internet service provider (ISP), referring/exit pages, and date/time stamps.
We may utilize third-party software to provide certain services. In such instances, please refer to the privacy policy for that particular service, as privacy policies can vary between organizations.
LAWFULNESS OF PROCESSING
The data you provide will be used for purposes related to the management of Data Controller activities: provision of training courses, consulting activities, management of Mobility Projects, and to allow us to communicate with you and keep you up to date on the initiatives of Experanos and its affiliated companies.
Your personal information is processed specifically for the following purposes and legal bases:
a) With your permission, for the purposes of services, and in particular: event communications.
managing your administrative position (purchase of services, billing, collections, etc.); assisting us in enhancing technical support, customer service, our services, and content; performing aggregate, anonymous statistical analysis.
b) The Data Controller will use your information to safeguard its legitimate interests in order to: manage complaints and disputes, recover debts, prevent fraud and illegal activities
exercise the rights and protect the legitimate interests of the Data Controller or third parties, such as the right to defend oneself in court; send you marketing communications to the email address you provided. Each email will contain a link that, when clicked, will allow you to refuse further submissions.
c) Your data will be used to comply with and fulfill the legal obligations stipulated by applicable laws, regulations, community regulations, orders, and prescriptions of the competent authorities.
d) If you have provided separate consent, it will be valid for other non-service purposes, including: marketing purposes, i.e. for information via email, SMS, telephone calls with operator, notifications and newsletters of partners; profiling purposes, to analyze your preferences and interests (such as your favorite content, your purchases, etc.) and offer you services, content, initiatives, and customized commercial offers for you (with email, SMS, telephone calls with operator, notifications and newsletters).
DATA PROCESSING
Your personal information will be processed for the purposes of collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction or erasure.
Your personal information is paper-, electronic-, and computer-processed and stored in databases.
MANDATORY OR OPTIONAL NATURE OF DATA PROVISION AND CONSEQUENCES OF ANY REFUSAL
Some of the information we collect is essential to the stipulation and administration of your contract, while others help us provide you with an ever-improving service. Specifically: The provision of your personal data, processed for the purpose of service, is required in order to enroll in training courses and register on the site; The provision of your personal data, processed for other purposes, is voluntary. If you do not provide them, you can still use Experanos’s services; however, you will not receive our commercial communications and personalized offers.
PERSONAL DATA RETENTION PERIOD
The Data Collector retains and uses your personal data for no more than 10 years after the end of the relationship for the purposes of the service and in any case for the legal prescription period, for no more than 3 years after the end of the relationship for marketing purposes; for the time of your consent and in any case not later than 36 months from the date of collection, for profiling purposes. Subsequently, your data will be deleted or anonymized and processed for statistical aggregation and anonymization.
DATA ACCESSIBILITY
Your information will only be shared when absolutely necessary. Your data is accessible to: employees and/or collaborators of Experanos, who contribute to creating, managing, maintaining and improving all the services offered in their capacity as controller, processor or system administrators; service external providers that carry out outsourcing activities on behalf of the data controller – in their capacity as external processors – carrying out related, instrumental or supporting activities to those of Experanos.
DATA TRANSMISSION
to the judicial and/or control authorities at their request; to all other subjects to whom it is necessary to communicate them, by law or by contract, in order to allow the performance of the aforementioned purposes (such as, for example, credit institutions, professional offices). As data processors, these individuals will store your information. In any case, we assure you that your information will not be shared.
TRANSMISSION
No data is transferred outside of the European Union. If, in the future, for reasons exclusively related to the provision of the service (such as the location of cloud servers in non-European countries by the appointed providers, the sale of services located in non-European countries, etc.), your data should be subject to these transfers, Experanos will implement appropriate safeguards, such as adequacy decisions and standard contractual clauses approved by the European Commission.
RIGHTS OF DATA SUBJECTS
You may exercise your rights by sending an email to info {at} experanos.eu; in particular, you may request access to personal data concerning you, its correction or deletion, as well as request processing restriction and object to processing. You will also have the right to data portability, and if you have a complaint, you can file it with the Authority for the protection of personal data.
For communications or requests, the Business can be reached via:
info {at} experanos.eu
SECURITY MEASURES
Whenever you use our services, the data controller and our third-party service providers implement appropriate and adequate security measures to prevent unauthorized access, disclosure, modification, or destruction of your data, in accordance with applicable national law and the GDPR.
CONSENT OF A CHILD
Experanos could collect information from those under 18 during events. During the registration phase, this information must be printed, signed by parents/guardians and/or tutors, and delivered on paper. This prerequisite is mandatory for accessing our services.
The data controller does not knowingly use the service to profile data pertaining to children under the age of 16.
PRIVACY POLICY UPDATES
This private policy may be modified periodically and without notice at the sole discretion of Experanos. When a revised policy is posted to a website, it becomes effective.